Be Confident With Car Rental Buddy

At Car Rental Buddy, we understand the importance of protecting your personal information. Please review our Privacy Policy to further understand the purpose of providing us with your personal information.

Car Rental Buddy (also referred to as 'us' or 'we') take your privacy seriously and are committed to ensuring all personal information supplied by you during the use of our website (www.carrentalbuddy.com.au) is protected.

Personal Information We Collect

To provide you with our car hire and car rental service, we require specific personal information such as, but not limited to:

  • Name and address
  • Age
  • E-mail address
  • Contact telephone number
  • Credit card details

How Your Personal Information is Used

Your personal information is collected and used for any or all of the following purposes:

  • To enable you to use our services.
  • To communicate with you.
  • To process a transaction between you and our car hire and car rental suppliers.

Personal Information Used for Communication Purposes

We value the feedback provided by our customers and, at times, we may contact you to gain insight into your experience with using Car Rental Buddy to allow us to make any necessary improvements.

You may receive via email marketing material in the form of the Car Rental Buddy newsletter. The newsletter is designed to provide informative content to help enhance your car hire experience when choosing to book with Car Rental Buddy and you may opt to unsubscribe from the newsletter at any time.

Security

Our website (www.carrentalbuddy.com.au) uses SSL (secure socket layer) 128 Bit Encryption that is verified by GeoTrust, Inc. All secure pages on our site will be represented by "https://" in the URL which denotes that the pages are security enabled.

We are dedicated to ensuring your personal information is transmitted in a secure manner, however, no information transmitted over the Internet can be guaranteed to be 100% secure. While we take every effort to protect your personal information that you provide to us, please note that you do so at your own risk. We ask that you please ensure you have appropriate security software and features on your own personal computer devices.

Cookies

A cookie is a small text file (.txt) that a web browser places on your computer sent by a web server. Its purpose is to identify you when you visit our website and help speed up load times when you revisit. By sending the text file back to our server, your web browser will load the information on the page quicker aiding your user experience. You do not have to accept incoming cookies and your web browser can be configured to block cookies, however this could affect aspects of our website.

Amendments

Car Rental Buddy reserves the right to make amendments or changes to this Privacy Policy without notice. Please ensure you check this page before proceeding to utilise our website or process a car booking.

Acceptance

Please note that by using our services, you are regarded as having read and are in agreement with our Privacy Policy and the use of your personal information as outlined above. If you do not agree with all or part of the terms described, please discontinue use of our website.

More Information

For further information please contact us 24 hours a day on 1300 737 400 (or +61 2 8228 1898).